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JUN
14
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Ofertas y acuerdos de servicio (Service Offerings and Agreements)from 14/06/2010 to 18/06/2010 Workshop
in CETICSA, CONSULTORÍA Y FORMACIÓN, S.A.
(Madrid)
Offers and service agreements (service Offerings and Agreements) prepares you for ... ? To deepen the knowledge of good practices in service management as documented in major publications Lifecycle ITSM service. ? Prepare students so they can address the official certification exam for this module. Is aimed at? IT professionals who are working in organizations...
Similar events service management: events organization of the future, events management information systems
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NOV
08
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itSMF 2010 - The world's leading IT service management conferencefrom 08/11/2010 to 09/11/2010 Conference
in Novotel London West
(Hammersmith)
The world's leading IT service management conference...
If you are interested in the delivery and support of IT services and the essential concepts behind service management you should be attending this year’s itSMF UK conference.
Now in its 19th year of providing presentations, workshops, training, vast networking opportunities and the best collection of ITSM...
Similar events service management: events it services, events itil
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APR
12
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IT Service Managerfrom 12/04/2011 to 16/04/2011 Seminar
in cali
(Lota)
IT service management (ITSM) derives enormous benefits of a best practice approach. Because ITSM is driven by technology and the wide range of organizational environments in which it operates, is in a constant state of evolution. The best practices based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense...
Similar events service management: events web services, events health services
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OCT
28
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Strategic Service Managementfrom 28/10/2010 to 29/10/2010 Trade fair
in Amsterdam
Strategic service management 2010Improving Customer Satisfaction And Profitability Through A Competitive After-Sales service StrategyWith over 100 senior after sales service industry attendees in 2009, 22+ in-depth presentations and panel discussions, an unrivalled speaker faculty and exceptional networking opportunities, Strategic service management is...
Similar events service management: events Product Support, events management services
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JUN
10
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ITGSM’2010 - V International Congress on IT Governance and Service Managementthe 10/06/2010 Congress
in Universidad de Alcalá
(Alcalá de Henares)
The University of Alcalá, Spain and the itSMF invite you to Participate in this congress: ITGSM'2010 - V International Congress on IT Governance and service management: Economics Proposals for Tough Times The conference AIMS to Encourage Within the IT sector dialogue on how to Improve the IT service management / IT Governance Economics in Tough Times. In Addition,...
Similar events service management: events international conference on applied business and economics, events Asia Congress 2010
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APR
18
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Knowledge10 The Service-now.com 4th Annual User Conferencefrom 18/04/2010 to 22/04/2010 Conference
in Omni San Diego Hotel
(San Diego)
This once a year event promises to deliver comprehensive technical training, updates on service-now.com cutting-edge technology and opportunities to network with the best customers in the business. service-now.com provides more than just software; we’re committed to fostering relationships within our community.service-now.com is proud to announce our 4th annual user...
Similar events service management: events IT industry, events software
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SEP
28
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Business Process Management 2009from 28/09/2009 to 30/09/2009 Congress
in London city
(London)
This conference will discuss what it takes to align strategy, processes and services. The emphasis will be on the practical aspects of making BPM work, on both initiating and sustaining BPM. The conference will consist of pre-conference workshops and 3 conference tracks. There will be novice and advanced practitioner sessions.
In today’s business environment there is no tolerance for...
Similar events service management: events disaster management 2009, events business management
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JUN
01
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ITGSM 2011 VI Congreso Académico Internacional en Gobierno TI y Gestión del Serviciofrom 01/06/2011 to 02/06/2011 Congress
in Universidad Carlos III de Madrid y Universidad de Sevilla
(Leganés)
ItSMF Spain announced that together with the University Carlos III of Madrid and the University of Seville organize the ITGSM 2011-International Academic Conference on IT Governance and service management ", which this year is going to affect a special way in the role to be played innovation in government management and IT to ensure added value. The title of the event in...
Similar events service management: events it security companies, events transport - it
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SEP
17
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Financial Shared Service Centersfrom 17/09/2009 to 18/09/2009 Conference
in Hotel 1898
(Barcelona)
Increasing competition is forcing companies to constantly reduce operational costs, re-engineering across borders and streamline processes. This can be achieved by concentrating back office finance operations in Shared service Centers, which have proved to be an excellent return on investment if they are well implemented and well run.
This conference will give feedback from market leaders...
Similar events service management: events service quality, events service projects
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SEP
07
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Curso Gratuito de Gestión de Servicios TI (ITIL v3)the 07/09/2011 Seminar
in New Horizons Barcelona
(Barcelona)
OBJECTIVES After completing this course, students will understand how ITIL processes can improve operations or tasks related to IT. In particular can 1) understand the ITIL operational processes, 2) understand the market trend towards IT management, 3) understand how to integrate ITIL best practices within their own organizations. PARTICIPANTS This seminar is aimed at managers and...
Similar events service management: events management
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